Managed IT Services
Copyright 1994-2012 SmiFam Technologies L.L.C. All Rights Reserved.
PO Box 1515
San Marcos, TX 78667
Benefits to Your Business
NetWatch Service Comparison
Reduce Downtime, Reduce IT Costs
Industry experts and comprehensive studies from third-party research groups consistently conclude that managed
services cost less and protect IT assets better. For example, 2007 CompTIA study found that network servers and
devices that went down took 96% longer to repair when they were not covered by a remote monitoring service, resulting
in costly unscheduled downtime.
CompTIA also discovered that network servers and devices that go down take an average of 96% longer to repair and
end-users experience an average of 88% longer periods of downtime when the network server or device that fails is not
covered by remote monitoring. They concluded that remote monitoring and management services have the greatest
impact on reducing IT downtime and its impact on users.
Reduce and stabilize your IT costs and experience unprecedented reliability with NetWatch from ETA Computing. You’ll
gain peace of mind, reduce risks to your data and assets, and be empowered to leverage your IT investments more
fully.
ETA has structured 3 levels of service to fit your needs and budget.
* Significant decrease in downtime
* Improved network and hardware performance
* Fewer growing pains via network capacity management
* Protection against security breaches
* Increased efficiency via resource consolidation
* Increased Vendor Management with better resource allocation
* Visits from ETA Computing are more productive and less intrusive
* Increased employee productivity by automating routine administrative functions